AI STUDIO

Operationalizing Now Assist with Agentic Workflows

• Agentic use case identification and prioritization

• Design / Build Agents using AI Studio

• Governance, evaluation, and enterprise Knowledge / RAG alignment 
   

Production-ready agents typically delivered in 30 days

CX/CRM Advisory

Defining the Agentic CRM and Revenue Operating Model

• Current state lead-to-cash assessment

• Agent-enabled workflows and operating model design

• Future state solution architecture and integration blueprint 
   

Actionable phased roadmap and ROM typically delivered in 30 to 45 days

CX/CRM Implementation

Delivering Agentic CRM Workflows through Implementation Agents

• Implementation of Customer Service Management, Field Service Management, Sales Order Management workflows

• Implementation of Billing Platform

• Integrations and Data Migration 
   

First production workflows delivered in 180 days

Managed Services

Operating and Scaling Agentic Workflows

• L1 / L2 / L3 support with defined SLAs

• Ongoing agent monitoring, testing, and updates

• Governance, continuous optimization, and platform upgrades 
   

Operational support available immediately